Privacy Policy

Last updated: December 2024

1. Introduction

Knotpix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo sharing service, including our website and mobile applications.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, upload photos, or contact us for support. This may include your name, email address, phone number, and payment information.

Photos and Content

We collect photos, videos, and other content you upload or share through our service. This includes metadata associated with your files and any captions or comments you add.

Usage Information

We automatically collect information about how you use our service, including your IP address, browser type, device information, and usage patterns.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends and usage
  • Detect, investigate, and prevent fraudulent activities

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf
  • To comply with legal obligations or protect rights and safety
  • In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of your data
  • Withdraw consent where applicable

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may delete your account at any time, which will remove your personal information and photos from our active systems.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@knotpix.com or through our support channel.